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Useful information

We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Here are the most frequently asked.


Keyboards

  1. What is a medical keyboard?

    Medical keyboards are wipeable, cleanable and hospital-safe. They can be used to help control infection. They can be easily cleaned after each use to reduce the chance of spreading infection.

  2. Can medical keyboards help reduce Health Care Associated Infections (HCAIs)?

    Yes. Studies have shown that regularly cleaning keyboards reduces infection traits and helps to minimise the chance of spreading infection. Controlling the cleaning times and cleaning effectively can help improve patient safety.

  3. Why have a medical keyboard instead of a cover?

    Medical keyboards do not require covers as they are already waterproof and cleanable. Medical keyboards do not require covers to be taken off or put back on, they do not reduce the typing experience and they are very cost-effective when taking cleaning time/materials into consideration.

  4. How do you clean a medical keyboard?

    Flat keyboards can be sprayed, disinfected or wiped clean using any hospital grade cleaning materials.

  5. Is the surface of the keyboard hard?

    No. The low profile keyboard is under a silicon membrane barrier that gives a soft but positive tactile feel.

  6. Are your medical keyboards totally flat?

    Yes. The SterileFLAT Medical Keyboard is totally flat with a silicon membrane barrier.

  7. Does your silicon contain Latex?

    No. All our keyboards and mice are latex free. We do not use silicon containing Latex.

  8. Do you offer a wireless keyboard?

    Yes. SterileFLAT Antibacterial Wireless Keyboard SF09-02W.

  9. Can you change the membrane if required?

    Yes, contact us to find out the detail.

  10. Where are SterileFLAT products used?

    PCTs and Trusts use them and many have placed multiple orders. We also have many dental surgeries and veterinary surgeries using our products.

  11. Do you offer an electronic scroll wheel feature with your mice?

    SF08-14 – Wired mouse – 2 Command buttons with sealed page up/down slider control wheel.
    SF08-15 – Wireless mouse – 2 Command buttons with 3 button scroll wheel function.

  12. Do you have keyboards available in other languages?

    Yes. Get in touch for more information

  13. In which markets are your keyboards used?

    Medical, dental, NHS theatres, cleanrooms, laboratories and anywhere a hygienically clean environment is necessary.

  14. Which operating systems will SterileFLAT keyboards work on?

    Compatible. IBM AT, Windows98/2000/XP/Vista/Windows 7/8/10.

  15. How can I order?

    The easiest way to order from us is via our website. Simply click the ‘add to shopping bag’ button of the keyboard you would like to order, and follow the prompts. If you have any problems contact us directly. We’re happy to help.

  16. Can I attach the keyboard to a cart?

    Yes, we offer a magnetic option to allow secure fastening to metal surfaces.

  17. How can I attached a keyboard to a non metallic surface?

    We offer a self adhesive metal plate for use on non metallic surfaces. Our magnetic keyboard firmly attaches to this.

Mice

  1. What is a medical mouse?

    Medical mice are wipeable, cleanable and hospital-safe. They can be used to help control infection. They can be easily cleaned after each use to reduce the chance of spreading infection.

  2. Can medical mice help reduce Health Care Associated Infections (HCAIs)?

    Yes. Studies have shown that regularly cleaning mice reduces infection traits and helps to minimise the chance of spreading infection. Controlling the cleaning times and cleaning effectively can help improve patient safety.

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You made it so simple. So much faster and easier to clean than our previous keyboards.

Sarah Jones, Surgery Manager, Park Surgery, Horsham